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Project Coordinator

House of Helsinki is a volunteer development organisation looking for a temporary coordinator for the Refufin project to develop volunteer activities and help Ukrainian refugees who have already arrived in Finland. 


The Refufin project operated in 2022 entirely on a volunteer basis, helping Ukrainians to arrive in Finland from Poland free of charge. With over 80 volunteers, Refufin helped more than 3000 people arrive safely in Finland, provided over 100 translations for partners, and advised and supported over 6000 war refugees through chat.


In 2023, the House of Helsinki Ry received STEA funding for Refufin for three years. Darya Gulik, who developed the Refufin project, will continue as project manager, and we are now looking for a coordinator to join our team. The position is temporary until 31.12.2025, and we are seeking commitment for the whole project duration.


The coordinator's work will include training and supporting volunteers in general, social media management, organising events, and developing basic activities with the project manager. The role also involves direct contact with refugees who seek support from Refufin, so we expect the person to gain the needed knowledge and act with empathy. The role will involve crisis work, depending on the current situation of the Ukraine crisis. 

The project is in its first year and we always react to the current situation of Ukrainian refugees, so it is very likely that the role and responsibilities change over time. We expect the chosen candidate to be adaptable and open to change.

Here’s what you will be responsible for:

  • Train and support volunteers, and organise workshops

  • Monitor and support the wellbeing of volunteers

  • Support refugees

  • Crisis work

  • Organise events

  • Create materials and reports

  • Social media management

Here are some of the things we expect you to bring to the table:

And don’t worry, we know that not everyone has it all. 

  • You speak Russian fluently, you can write and communicate well in English, and you have a basic understanding of Finnish

  • Other languages, such as Ukrainian, are a great addition

  • You have an interest in graphic design and some basic skills

  • You know how to work with computers and phones and enjoy explaining IT-related topics to others

  • You have some experience in managing social media accounts

  • You are organised and detail-oriented

  • Being around people gives you energy and you like to make people’s days a little bit brighter

  • You are adaptable and welcome change

Here’s what we offer you in return:

  • You work on a relevant project that has already and aims to continue to support thousands of people in need of aid

  • Hybrid work model

  • Full-time position (37.5h/week), including occasional weekend and evening work

  • Salary in line with the collective agreement of social organisations

To apply:

Please send a cover letter in at least two languages (English and Russian) and your CV (in English) by email to Please use “Refufin Coordinator” in the subject line.
Please send us your application by 8 March 2023. Suitable candidates will be invited as soon as we receive their application and we aim to fill the role as soon as possible.

Here’s an overview of the recruitment process:

  1. You send us your application

  2. We review it and get back to you as soon as possible

  3. If we feel like you are potentially a good match, we invite you to complete a soft skills assessment. We believe that in this role soft skills are at least as important as hard skills, that is why we invite you to complete an assessment after which you will receive a personalised report. You will also have the opportunity to discuss it and ask questions during the interview.

  4. Interview, face-to-face or online 

  5. If both sides feel like it’s a good match, you join the team and start making the world a better place as soon as possible

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