Welcome to the REFUFIN Chat, a dedicated space designed to assist people during their journey to integrate into Finnish society.
This chat is your resource for asking questions and seeking guidance on various aspects of integration in Finland, tailored specifically to the needs and challenges faced by those who have fled the war in Ukraine.
We are here to help
Within this chat, you can ask questions about topics such as work, documents, studying, and other essential areas of integration, including information on moving to Finland. Our team of volunteers is here to provide accurate and relevant information. Our volunteers have undergone specific training to ensure that the support they offer is reliable and helpful.
Getting Assistance is Simple:
On the desktop version of the page, look for the yellow sign 'Онлайн помощь' icon in the right corner. The chat is made for Ukrainian or Russian speaking auditory made in different cases we also can provide help in English.
Click the icon, enter your email, and type your question.
Once a volunteer sees your question, they will promptly reach out to assist you.
Please note that our volunteers may not be available 24/7 to monitor the chat. While we strive to respond promptly, there might be a slight delay in receiving a reply. Rest assured, we are committed to providing you with a response via email within a maximum of 24 hours.
As you interact with our volunteers, remember that you're not alone in this journey. Feel free to ask questions, share your experiences, and find the support you need to create a better life in Finland.